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Connecting Your Tools

Integration patterns that survive the next system you buy

Integration projects rarely fail on technology. They fail because two systems each believe they own the customer record. This guide covers naming a system of record per entity, choosing between scheduled sync, event-driven, and real-time patterns, and building the error handling that keeps a quiet failure from becoming a month of bad data.

Who it's for

IT and operations leaders running five or more business systems that don't talk to each other.

What you'll take away

  • A system-of-record worksheet for your core entities
  • A pattern-selection guide keyed to latency and volume
  • The monitoring set that catches silent integration failures
Cover of Connecting Your Tools, a free ebook from CalliArc

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What's inside

  1. 1Declaring a system of record for every shared entity
  2. 2Four integration patterns and when each is right
  3. 3iPaaS versus custom middleware — an honest cost comparison
  4. 4Idempotency, retries, and dead-letter queues in plain terms
  5. 5Field mapping and the reconciliation process nobody budgets for
  6. 6Keeping integrations working as vendors ship changes

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