Free Ebook

ERP and CRM Without the Horror Stories

Selecting, scoping, and landing a platform implementation that people use

ERP and CRM programmes have a reputation earned honestly: long, expensive, and frequently rejected by the people meant to use them. This guide covers evaluating against your real process rather than a feature matrix, resisting customisation that becomes permanent cost, phasing a rollout, and budgeting for the adoption work that decides the outcome.

Who it's for

Executives and programme sponsors about to select or rescue an ERP or CRM implementation.

What you'll take away

  • A selection scorecard built from your own workflows
  • A phasing plan that delivers value before the full rollout
  • The adoption budget line most programmes cut and then regret
Cover of ERP and CRM Without the Horror Stories, a free ebook from CalliArc

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What's inside

  1. 1Evaluating against your process, not a feature matrix
  2. 2Configuration versus customisation, and the cost of crossing the line
  3. 3Scoping phase one so it ships inside two quarters
  4. 4Data migration: what to bring, what to archive, what to leave
  5. 5Integration with the systems that stay
  6. 6Training, change management, and retiring the old way

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